Terms of service
OVERVIEW
This website is managed by Big Heart Store. Throughout this site, terms like “we”, “us”, and “our” refer to Big Heart Store. By using this website, including all the information, tools, and services available here, you, the user, agree to the terms, conditions, policies, and notices set forth in this agreement.
By accessing our site or making a purchase, you enter into a “Service” agreement with us and agree to comply with these Terms of Service (“Terms”), including any additional terms and policies referenced within or available through hyperlinks. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and content contributors.
Please read these Terms of Service carefully before using our website. By accessing or using any part of the site, you agree to abide by these Terms. If you do not accept all the terms, you should not use the site or services. Acceptance of these Terms is explicitly limited to the conditions outlined here.
If any new features or tools are added to our store, they will also be subject to these Terms. You can review the latest version of the Terms of Service on this page at any time. We reserve the right to modify, update, or replace any part of these Terms by posting changes to our website. It is your responsibility to check this page periodically for updates. Your continued use of the site after updates are posted constitutes acceptance of the changes.
Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence, or that you have obtained the necessary consent from a parent or guardian if you are a minor and wish to use this site.
You may not use our products for any illegal or unauthorized purposes, nor violate any laws in your jurisdiction while using the Service (including, but not limited to, copyright laws).
You must not transmit any harmful viruses or destructive code.
Violating these Terms will result in an immediate termination of your access to the Service.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time, for any reason.
You understand that your content (excluding credit card information) may be transferred unencrypted and may pass through multiple networks, subject to modifications to comply with the technical requirements of connecting networks or devices. Credit card details are always encrypted during transmission.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, use of the Service, or access to the Service, or any contacts on the website without our explicit written permission.
The headings in this agreement are for convenience only and do not affect the interpretation of the Terms.
SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if information on this site is inaccurate, incomplete, or outdated. The material on this site is provided for general information purposes only and should not be relied upon without consulting other more accurate sources. Any reliance on this material is at your own risk.
This site may contain historical information, which is not current and is provided for reference purposes only. We reserve the right to modify the site’s content at any time, but we are not obligated to update any information. You are responsible for monitoring changes to our site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Product prices are subject to change without notice.
We reserve the right to modify or discontinue the Service (or any part or content) at any time, without prior notice.
We are not liable for any modification, price change, suspension, or discontinuation of the Service.
SECTION 5 - PRODUCTS OR SERVICES (If applicable)
Certain products or services may be available exclusively online through the website. These may have limited quantities and are subject to return or exchange according to our Refund Policy: REFUND POLICY.
We have made every effort to accurately display the colors and images of our products, but we cannot guarantee that your monitor will display colors correctly.
We reserve the right to limit the sales of our products or services to specific individuals, regions, or jurisdictions. This may be done on a case-by-case basis.
We reserve the right to discontinue any product or service at any time. Offers for products or services on this site are void where prohibited.
We do not guarantee that the quality of any products, services, information, or other materials purchased from us will meet your expectations, or that errors in the Service will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may limit or cancel quantities purchased per person, household, or order. These limits may apply to orders placed under the same account, credit card, or shipping address. If we change or cancel an order, we will attempt to notify you using the contact details you provided at the time of purchase.
You agree to provide accurate, current, and complete information for all purchases made through our store and to promptly update your account information as needed.
For more details, please review our Refund Policy: REFUND POLICY.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we have no control.
You acknowledge that we provide access to these tools “as is” and “as available,” without warranties or conditions of any kind. We have no liability for your use of third-party tools.
Any use of third-party tools is at your own risk and discretion, and you should review their terms before using them.
New services or features added to our website may also be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products, or services on our site may include materials from third parties.
Links on this site may direct you to third-party websites not affiliated with us. We are not responsible for the content, accuracy, or actions of these third-party sites.
We are not liable for any damages or issues arising from your use of third-party websites or services. Please review third-party policies carefully before engaging in transactions.
SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
If you send us any submissions (e.g., contest entries or creative ideas), you grant us the right to edit, copy, publish, and use those submissions in any media without restriction.
We are not obligated to keep your comments confidential or compensate you for them.
We may, but are not required to, monitor or edit content that we find offensive, illegal, or violating any third-party rights.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy, which can be viewed here: PRIVACY POLICY.
SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, there may be errors or inaccuracies on our site related to product descriptions, pricing, promotions, or availability.
We reserve the right to correct these errors and update information as needed.
We have no obligation to update or clarify site information, except as required by law.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions outlined in the Terms of Service, you may not use the site for unlawful purposes or to violate the rights of others.
Prohibited uses include uploading harmful content, tracking personal information, and interfering with site security. Violating these terms may result in termination of your access.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that your use of the Service will be uninterrupted, secure, or error-free.
The Service is provided “as is” and we are not responsible for any damages or losses arising from your use of it.
In no event will Big Heart Store, its affiliates, or partners be liable for any damages, including lost profits or data, resulting from your use of the Service.